Prior to beginning study with Gemma’s Pilates and Movement Training, all students are required to complete and sign the three following forms:
You may print, fill them out, and bring them with you, or they will provided at the studio.
Gemma’s Pilates and Movement Training maintains a cancellation policy, which is standard throughout the Pilates industry:
If you must cancel an appointment, we request that you cancel as far in advance as possible so that your space may be used by another student. Cancellations with less than 24 hours notice and missed appointments for any reason will be billed at the full fee. If you have a standing appointment, inconsistent attendance will result in the loss of that time slot regardless of 24 hour notice.
Once an appointment is scheduled either verbally: in person or by phone, or in writing by email, it is the student’s responsibility to remember that appointment.
If sessions are cancelled or the studio closed due to inclement weather, students will be notified.
All sessions are 55 minutes in length from the scheduled appointment time. Since Gemma’s Pilates and Movement Training schedules appointments back-to-back, if you are late you will be charged for the entire session and will receive the remainder of your lesson only. Gemma will do everything possible to accommodate you, but please understand that your session time cannot be extended.
Once purchased, tuition for all types of sessions: individual and class cards, is non-refundable, and all class cards expire on the given date from the date of purchase.
Tuition payment is by check or cash only. Checks should be made payable to Gemma Pagliei.
Thank you. We appreciate your cooperation and compliance with these policies.